1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use this website or its services.
2. Services
Air Cambodia provides airline booking, ticketing, and related travel services through this website. Actual carriage is subject to the terms and conditions of the operating airline.
3. Bookings & Ticketing
- All bookings are subject to availability and confirmation.
- You are responsible for providing accurate passenger and travel information.
- Name changes may not be permitted depending on airline rules.
- E-tickets are issued only after successful payment confirmation.
4. Pricing & Fees
Prices displayed include base fares and applicable taxes at the time of booking. Service fees, airline surcharges, or payment gateway fees may apply.
Prices may change without prior notice until a booking is confirmed and ticketed.
5. Payments
Payments are processed securely through third-party payment gateway providers (IPG) and/or banks. Air Cambodia does not store full card numbers or CVV details.
- Only authorized cardholders may make payments.
- Fraudulent or suspicious transactions may be declined or reported.
- Additional verification may be required by the IPG or bank.
6. Cancellations & Refunds
Cancellation and refund policies are governed by airline fare rules and conditions.
- Some tickets may be non-refundable or partially refundable.
- Refunds, if applicable, will be processed to the original payment method.
- Processing times depend on airline and IPG/bank policies.
7. Changes & Amendments
Date or route changes are subject to airline rules, availability, and additional fees. Air Cambodia is not responsible for airline schedule changes or cancellations.
8. Liability & Disclaimer
Air Cambodia acts as an intermediary between customers and airlines. We are not liable for delays, cancellations, baggage issues, or service failures caused by airlines or third parties.
9. User Responsibilities
- You agree not to misuse the website or attempt unauthorized access.
- You must comply with all applicable laws and airline regulations.
- False or misleading information may result in booking cancellation.
10. Intellectual Property
All content on this website, including logos, text, and design, is the property of Air Cambodia or its licensors and may not be used without prior written permission.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws applicable to Air Cambodia’s operating jurisdiction, without regard to conflict of law principles.
12. Contact Information
- Email: [email protected]
- Address: Level 3, Latifa Tower, Sheikh Zayed Road, Trade Center 1, PO Box: 252150, Dubai, U.A.E